Before making any reservation, we invite you to read our detailed cancellation policy below. It outlines the terms of refund or rescheduling depending on the various situations that may arise.
Refund: 95% of the total amount.
No refund or postponement possible.
80% refund upon presentation of a medical certificate and only if the cancellation is notified more than 24 hours before the activity.
No refund, postponement, or transfer to another person will be possible.
The Center reserves the right to cancel activities in case of unfavorable weather or force majeure. In such cases, a full refund will be issued.
We recommend that you purchase travel insurance that covers cancellation costs for the booked activities.